From e-commerce returns stuck "in process" since Diwali to EMI apps inventing fees — we help Indian customers fight for the refund or resolution they're actually owed. No legal jargon, no three-hour hold music, no "sir please be patient."
Send us the order ID, the screenshots, and that WhatsApp chat where support said "resolved" and nothing happened. We've heard worse. Probably.
We draft the demand notice, cite the Consumer Protection Act, 2019, and file it through the right channel — company grievance officer, RBI Ombudsman, TRAI, or e-Daakhil.
Money back in your account, not your "wallet balance." Dignity restored. You get to mute that customer care number forever.
Pick a category above — we'll show you how common your headache really is.
Fight This Now →👆 Tap a card to flip it and see how we'd reply.
Every click cooks up a fresh meme about Indian customer service pain, plus the corporate excuse it's based on — and the comeback we'd actually send.
A fashion marketplace kept her return "in process" for 5 months. One notice citing the Consumer Protection Act, and the refund landed in 9 days.
His telecom operator kept billing a "value pack" he never opted into. We got it removed and clawed back four months of charges.
A lending app added surprise "processing fees" after the loan was fully repaid. We escalated past the call-centre script — full waiver, in writing.
one-time case opening fee
Create an account, open your case for ₹59, and the conversation lives inside your account. A RefundWaapsi agent can reply, continue the case, and hand it to another team member when needed.
We're consumer advocates, not a law firm — nothing here is legal advice. Where useful, we help route your complaint through the right official channel: company grievance officer, RBI Ombudsman, TRAI, or the government's e-Daakhil portal.